Terms & conditions

These terms apply when you use our website or engage Hertfordshire Glass for bespoke glazing supply and installation services.

Our services

We provide bespoke glazing design, glass supply, and installation services tailored to each client. The scope, timing, and quotation are agreed with you before services begin.

Consultations and projects

Glazing consultations and site visits are arranged by appointment. Please provide accurate contact details and reasonable access to your home at the agreed time.

If you need to reschedule, we ask for as much notice as possible so we can adjust our programme accordingly.

Quotations and payment

Glazing projects are quoted individually based on specification, glass type, and scope. We will confirm your quotation, payment stages, and any variations before work commences.

Payment terms will be agreed with you in writing in advance of manufacture or installation.

Access and safety

You are responsible for ensuring our team and any coordinated trades can work safely in your home and that any hazards are disclosed in advance. We reserve the right to pause or decline work where conditions are unsafe.

Liability

We take great care in private homes and maintain appropriate insurance. Nothing in these terms limits liability where it cannot be limited by law.

We are not responsible for delays or failure to perform caused by events outside our reasonable control.

Website use

Content on this website is provided for general information. We may update pages from time to time and do not guarantee the site will always be available without interruption.

Governing law

These terms are governed by the laws of England and Wales. If you have questions, please contact us at hello@glasshertfordshire.co.uk or call 01992 123456.