Privacy policy

Hertfordshire Glass respects your privacy. This policy explains what personal information we collect, how we use it, and the choices available to you.

Who we are

Hertfordshire Glass is a UK company providing bespoke glazing design, supply, and installation services. Our registered office is The Paddock, Broxbourne, Hertfordshire EN10 7AJ.

Information we collect

We may collect your name, email address, telephone number, home address, and details you share about your glazing project or requirements when you contact us, book a glazing consultation, or engage our services.

We also collect limited technical information when you visit our website, such as browser type and pages viewed, to help us understand how the site is used.

How we use your information

We use your information to respond to enquiries, arrange glazing consultations, deliver our glass supply and installation services, manage projects, and communicate with you about your home.

We do not sell your personal information. We only share data where necessary to operate our business, comply with the law, or with trusted providers who support our website and operations under appropriate confidentiality obligations.

How long we keep information

We keep personal information only for as long as needed for the purposes above, including any legal, accounting, or reporting requirements.

Your rights

Under UK data protection law, you may have the right to access, correct, delete, or restrict use of your personal information, and to object to certain processing. You may also have the right to lodge a complaint with the Information Commissioner's Office.

To exercise your rights, please contact us using the details below.

Contact

For any privacy questions, email hello@glasshertfordshire.co.uk or call 01992 123456, or write to us at our Broxbourne address.