Cookie policy

This policy explains how Hertfordshire Glass ("we", "us") uses cookies and similar technologies on glasshertfordshire.co.uk. It should be read alongside our privacy policy.

Who is responsible

Hertfordshire Glass is the data controller for cookies and similar technologies used on this website. Our registered office is The Paddock, Broxbourne, Hertfordshire EN10 7AJ.

What cookies are

Cookies are small text files stored on your device when you visit a website. Similar technologies, such as local storage, may also be used to remember preferences. Cookies can be session cookies (deleted when you close your browser) or persistent cookies (stored for a defined period).

How we use cookies

We use essential cookies that are strictly necessary for the website to function, including remembering your cookie consent choice.

We may use analytics cookies to understand how visitors use the site, such as which pages are viewed. These cookies are optional and are only set if you choose Accept in our cookie banner.

We do not currently use marketing or advertising cookies on this website.

Cookies we use

Essential — hg-cookie-consent (local storage): stores your cookie preferences so we do not ask again on every visit. Retained until you clear site data or change your choice. Legal basis: strictly necessary.

Analytics — not currently in use. If we introduce analytics tools in future, we will update this policy and only enable them after you have given consent.

Third-party cookies — we do not embed third-party advertising or social tracking on this site at present.

Your choices and consent

When you first visit the site, a small banner at the bottom of the screen lets you Accept or Decline optional cookies. Both options are presented equally. Declining optional cookies will not prevent you from using the website.

You can change or withdraw your consent at any time using Cookie settings in the website footer. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

You can also control or delete cookies through your browser settings. Disabling essential cookies may affect how parts of the website work.

Your rights

Under UK GDPR and the Privacy and Electronic Communications Regulations (PECR), you have rights in relation to your personal data, including the right to access, rectify, or erase information where applicable.

You may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you are concerned about how we handle cookies or personal data.

Updates to this policy

We may update this policy from time to time, for example if we add new tools or cookies. If we make material changes, we will update the date above and may ask for your consent again where required.

Contact

If you have questions about this policy or your cookie choices, email hello@glasshertfordshire.co.uk or call 01992 123456.